Refund policy

Returns

If for any reason your order is not to our standards, unused pieces can be returned within 30 days of purchase for store credit, cash returns are not currently accepted. If you would like to make a return, simply reach out to support@feltandfat.com with your request. When re-packing your wares for return, please pack carefully as product broken in transit that was not packed by our team cannot be accepted.

Broken Work

If wares arrive broken, please provide photo evidence of the broken shipment as you found it in the box within 72 hours of your packages arrival. Photos can be sent to support@feltandfat.com with the order number in the body of the email. We will re-ship any broken wares as quickly as possible.